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Return Policy

Have a problem with your purchase? There’s no need to pick up the phone! Fill out the form below to request a UPS Return Shipping Label to ship your product back to Bauer. Once received, you can affix the pre-paid shipping label to your return package, then drop the return package off at the specified mailing facility or drop-off box. You will receive an email confirmation once your return has been processed.

Note, Bauer is not responsible for packages lost in transit. Please contact UPS for that. We do not accept exchanges or refund for product purchased from other retailers or online stores. If you have any questions, please contact our customer service team and we’ll be happy to answer any questions.

In case we have questions about your return
Must match the postal code on the invoice.