Reel Service and Repair Process
If you need to send your reel to Bauer for service or repair, please select one of the options below based on the type of repair you need. Include your contact information, a description of the issue, and any accessories you would like to request with your reel.
No payment is due upfront. The base repair fee is $50 for standard service on Discontinued models and $0-$25 for current models depending on if it is a warranty claim or a repair, with additional charges for parts and services as needed. Once your repair is complete, we will email you a final invoice with a secure payment link.
You are responsible for arranging and paying for shipping your reel to Bauer. Pack your reel securely in a sturdy box, and include your contact information and repair details. We recommend insuring the shipment for the full value of your reel.
The normal turnaround time is ten to twenty business days. For expedited service, please call or email us before your shipment arrives.
SHIP TO:
(UPS/FedEx)
Bauer Fly Reels
2131 Industrial Dr
Bozeman, MT 59715
